/* Private inbox: scoped to avoid changing existing quote/payment forms. */
.chat-panel.messenger-panel{width:min(460px,calc(100vw - 32px));height:min(710px,calc(100dvh - 110px));display:flex;flex-direction:column;z-index:42;bottom:84px;contain:layout style}.chat-panel.messenger-panel[hidden]{display:none}.messenger-head{display:flex;align-items:center;gap:10px;padding:15px 16px;background:var(--navy);color:#fff;flex:none}.messenger-head img{object-fit:contain}.messenger-heading{flex:1;min-width:0}.messenger-heading strong{display:block;font-size:14px}.messenger-heading small{display:block;font-size:10px;color:#aabdd0;margin-top:4px}.messenger-close{width:32px;height:32px;border:1px solid #ffffff44;border-radius:50%;background:transparent;color:#fff;font-size:24px;cursor:pointer}.messenger-body{display:flex;flex-direction:column;min-height:0;flex:1;background:#f7f9f8}.messenger-empty{padding:28px 22px;color:#526277;font-size:13px;line-height:1.7;overflow:auto}.messenger-empty h3{font-family:var(--serif);font-size:25px;font-weight:500;color:var(--ink);margin:0 0 12px}.messenger-empty button,.messenger-primary{border:0;border-radius:6px;padding:10px 14px;background:var(--teal);color:#08232a;font:700 12px var(--sans);cursor:pointer}.messenger-bar{display:flex;align-items:center;gap:8px;padding:10px 13px;background:#fff;border-bottom:1px solid var(--line);font-size:11px;flex:none}.messenger-bar button{border:1px solid var(--line);border-radius:5px;padding:6px 9px;background:white;color:#214359;cursor:pointer;font:inherit}.messenger-availability{margin-left:auto;display:flex;align-items:center;gap:5px;color:#426174}.messenger-list{margin:0;padding:8px;list-style:none;overflow:auto}.messenger-thread-button{display:flex;width:100%;text-align:left;gap:9px;align-items:center;border:1px solid var(--line);background:#fff;border-radius:8px;padding:13px;margin-bottom:7px;color:var(--ink);cursor:pointer}.messenger-thread-button span{flex:1;min-width:0}.messenger-thread-button strong{display:block;font-size:12px;overflow-wrap:anywhere}.messenger-thread-button small{display:block;color:#6a798b;font-size:10px;margin-top:5px}.messenger-count{display:inline-grid;place-items:center;min-width:20px;height:20px;padding:0 5px;border-radius:99px;background:var(--teal);font-size:10px;color:#123536}.messenger-notice{padding:8px 13px;margin:0;background:#eef5f1;color:#46665a;font-size:10px;line-height:1.6;flex:none}.messenger-thread-info{padding:10px 13px;background:#fff;border-bottom:1px solid var(--line);font-size:11px;line-height:1.6;flex:none}.messenger-thread-info strong{display:block;color:#173d50}.messenger-thread-info select{max-width:190px;border:1px solid var(--line);padding:5px;margin-top:7px;background:#fff;border-radius:5px;font:inherit}.messenger-thread-info button{font:inherit;padding:5px 7px;margin-left:5px;border:1px solid var(--line);background:#fff;border-radius:5px;cursor:pointer}.messenger-messages{flex:1;min-height:90px;overflow:auto;padding:14px;overscroll-behavior:contain}.messenger-older{display:block;border:0;background:none;color:#247f72;cursor:pointer;font-size:11px;margin:0 auto 14px}.messenger-message{max-width:92%;margin:0 auto 12px 0;padding:10px 12px;background:#fff;border:1px solid var(--line);border-radius:3px 12px 12px 12px;overflow-wrap:anywhere}.messenger-message.mine{margin-left:auto;margin-right:0;background:#e8f5ef;border-color:#cce6da;border-radius:12px 3px 12px 12px}.messenger-message header{display:flex;justify-content:space-between;gap:10px;font-size:9px;color:#718092}.messenger-message header b{font-weight:700;color:#355669}.messenger-message p{margin:7px 0 0;font-size:12px;line-height:1.65;white-space:pre-wrap;color:#24364a}.messenger-warning{display:block;margin-top:8px;border-left:2px solid #d7a244;padding:6px 8px;background:#fff8e8;color:#71551f;font-size:10px;line-height:1.5}.messenger-attachment{display:block;width:100%;margin-top:7px;text-align:left;padding:8px;border:1px solid #d9e3e0;border-radius:5px;background:#fff;color:#235d53;font:11px var(--sans);cursor:pointer;overflow-wrap:anywhere}.messenger-compose{padding:10px 12px;background:#fff;border-top:1px solid var(--line);display:grid;gap:7px;flex:none}.messenger-compose input[type=text],.messenger-compose textarea{width:100%;border:1px solid #d8e0de;border-radius:6px;padding:9px;font:12px var(--sans);color:var(--ink);background:#fff}.messenger-compose textarea{height:65px;min-height:48px;max-height:140px;resize:vertical}.messenger-compose label{font-size:10px;color:#5b6e80}.messenger-compose-actions{display:flex;align-items:center;gap:10px;justify-content:space-between}.messenger-upload{font:11px var(--sans);color:#236859;border:1px solid #bcdacc;padding:8px 10px;border-radius:5px;cursor:pointer;background:#f3faf6}.messenger-files{display:flex;flex-wrap:wrap;gap:4px}.messenger-files button{border:1px solid #dce4df;border-radius:5px;padding:4px 6px;background:#f5f7f6;max-width:100%;overflow-wrap:anywhere;color:#526b63;font:10px var(--sans);cursor:pointer}.messenger-status{font-size:10px;line-height:1.5;color:#29705a;margin:0;min-height:14px}.messenger-status.error{color:#a72f2f}.messenger-note{font-size:9px;color:#829187;line-height:1.5;margin:0}.messenger-alert-dialog{border:1px solid #d8dfdb;border-radius:12px;padding:22px;max-width:min(420px,calc(100vw - 32px));color:var(--ink);font:13px/1.6 var(--sans);box-shadow:0 20px 70px #0004}.messenger-alert-dialog::backdrop{background:#071425aa}.messenger-alert-dialog h3{margin:0 0 12px;font-size:18px}.messenger-alert-dialog li{margin:5px 0;color:#7c5a15}.messenger-alert-dialog menu{display:flex;justify-content:flex-end;gap:9px;padding:0;margin:18px 0 0}.messenger-alert-dialog button{padding:9px 12px;border:1px solid #cdd8d1;border-radius:6px;background:#f5f8f6;color:#294a3c;font:700 11px var(--sans);cursor:pointer}.messenger-alert-dialog [value=send]{background:#123d36;color:#fff}.messenger-badge{display:inline-grid;place-items:center;min-width:20px;height:20px;border-radius:99px;background:var(--navy);color:#fff;padding:0 5px;font-size:10px}.messenger-badge[hidden]{display:none}.messenger-panel button:focus-visible,.messenger-panel textarea:focus-visible,.messenger-panel input:focus-visible,.messenger-alert-dialog button:focus-visible{outline:3px solid #e0b24c;outline-offset:2px}.messenger-panel button:disabled{opacity:.5;cursor:wait}.messenger-panel [hidden]{display:none!important}
@media(max-width:520px){.chat-panel.messenger-panel{right:8px;left:8px;bottom:8px;width:auto;height:calc(100dvh - 24px);max-height:850px;border-radius:12px}.messenger-panel~.chat-launcher[aria-expanded=true]{visibility:hidden}.messenger-head{padding-top:max(14px,env(safe-area-inset-top));}.messenger-compose{padding-bottom:max(12px,env(safe-area-inset-bottom))}}
.messenger-panel #messenger-thread{display:flex;flex-direction:column;flex:1;min-height:0}.messenger-panel .messenger-list{flex:1;min-height:0}
.messenger-sr-only{position:absolute!important;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.messenger-panel .messenger-upload{position:relative;display:inline-flex;align-items:center;min-height:36px;overflow:hidden;color:#236859}
.messenger-panel .messenger-upload input[type=file]{position:absolute;inset:0;width:100%;height:100%;opacity:0;cursor:pointer;font-size:50px}
.messenger-panel .messenger-upload:focus-within{outline:3px solid #e0b24c;outline-offset:2px}
.messenger-panel .messenger-manage{margin-top:5px}.messenger-panel .messenger-manage summary{color:#617487;cursor:pointer;font-size:10px}.messenger-panel .messenger-manage button{margin:6px 0 0}
.messenger-panel .messenger-details{font-size:10px;color:#6e7e87}.messenger-panel .messenger-details summary{cursor:pointer}.messenger-panel .messenger-details p{margin:5px 0;line-height:1.5}.messenger-panel .messenger-details a{color:#236859}
.messenger-panel .messenger-status:empty{display:none}

/* Question rapide sans compte (2026-11-10) */
.quick-question{display:grid;gap:10px;margin:0 22px 24px;padding:18px 0 0;border-top:1px solid #e3e9e8;color:#526277;font-size:13px;line-height:1.6}
.quick-question h4{margin:0;color:var(--ink);font-size:15px}
.quick-question .quick-note,.quick-question .quick-fallback{margin:0;color:#778699;font-size:12px}
.quick-question label{display:grid;gap:6px;color:#536276;font-size:12px;font-weight:700}
.quick-question input,.quick-question textarea{width:100%;box-sizing:border-box;border:1px solid #dce3e2;border-radius:4px;background:#fbfcfa;padding:10px 12px;color:var(--ink);font:14px var(--sans)}
.quick-question textarea{min-height:96px;resize:vertical}
.quick-question input:focus,.quick-question textarea:focus{outline:0;border-color:#4bb9a8;box-shadow:0 0 0 3px rgba(85,211,193,.15)}
.quick-question button{justify-self:start;border:1px solid #b7d8d2;border-radius:6px;padding:10px 14px;background:#fff;color:#216f67;font:700 12px var(--sans);cursor:pointer}
.quick-question button:hover{background:#eff9f6}
.quick-question .quick-error{margin:0;color:#b42318;font-size:12px;font-weight:600}
.quick-question a{color:#216f67;font-weight:700}